Signposting
We work with groups of people of all ages across the UK for better Financial Education and increased Financial Wellbeing through our Workshops and Webinars, while our Resources are designed to help individuals. Beyond this, we do not work with people on an individual basis and are unable to provide any specific advice on your own finances, debt issues or other money decisions. We also cannot assist any individual or group with their specific financial needs and are not able to respond to any funding requests received.
However, there are many other organisations set up to provide more personalised advice and support, some of whom are listed below with further details and we suggest contacting them in the first instance. To find out more about each organisation, just click on their logo. Or to download a pdf with all the info below, just click here.
General Support About Money
Debt
Benefits & Tax
Money & Mental Health
Pensions
Fraud & Scams
Other Support & Information
Support for Refugees and Asylum Seekers
or look for @TheMoneyCharity on Twitter, Instagram or Facebook and @The-Money-Charity on LinkedIn
England: 0800 144 8848
Wales: 0800 702 2020
Scotland: 0800 028 1456
Northern Ireland: 0800 915 4604
Relay UK: 18001 + Advice Line Number (9am-5pm weekdays excl. bank holidays)
https://www.citizensadvice.org.uk/ and select the country you live in.
Chat available for Debt weekdays 9am-8pm and 9:30am-1pm Saturdays, or for General weekdays 9am-5pm
Available in some areas, check the website and enter your postcode for your nearest centre.
https://www.gov.uk/ and specifically their Money and Tax section: https://www.gov.uk/browse/tax + their cost of living support page: https://www.gov.uk/cost-of-living
England: 0800 138 7777
Wales: 0800 138 0555
Typetalk: 18001 0800 915 4622
https://www.moneyhelper.org.uk/en/contact-us weekdays 8am–6pm and Saturday 8am–3pm
England, Scotland & Wales: 0800 197 6026 weekdays 9am-8pm
Northern Ireland: 0800 915 4604 weekdays 9am-5pm (in partnership with Advice NI)
01247 760761
If you live in a postcode covered by a Christians Against Poverty Debt Centre, a Debt Coach may be able to visit you.
0800 043 4050 weekdays 8am–8pm and Saturday 9am–3pm
0808 808 4000 weekdays 9am–8pm and Saturday 9:30am–1pm
0800 280 2816 weekdays 8am-8pm and Saturday 9am-3pm
0800 138 1111 weekdays 8am–8pm and Saturday 9am–2pm
https://www.stepchange.org/setting-expectations.aspx online debt advice service, available 24/7/365
0345 120 3779 weekdays 9am-5pm
0808 802 2000 weekdays 9am-5pm
https://www.moneyhelper.org.uk/en/pensions-and-retirement and specifically, their Pension Wise service: https://www.moneyhelper.org.uk/en/pensions-and-retirement/pension-wise
0800 011 3797 weekdays 9am-5pm
For the self-employed 0345 603 7021 weekdays 9am-5pm
https://www.moneyhelper.org.uk/en/contact-us weekdays 8am–6pm and Saturday 8am–3pm
0300 123 2040
0808 1689 111 available 24/7/365
0800 678 1602 Monday-Sunday 8am- 7pm
0808 8020 133 available 24/7/365
0808 8020 133 available 24/7/365
0800 140 4690
0808 800 4444 weekdays 8am–8pm Saturday–Sunday 9am–5pm
0808 196 8845 weekdays 9am-1pm + 2pm-5pm