Signposting

We work with groups of people of all ages across the UK for better Financial Education and increased Financial Wellbeing through our Workshops and Webinars, while our Resources are designed to help individuals. Beyond this, we do not work with people on an individual basis and are unable to provide any specific advice on your own finances, debt issues or other money decisions. We also cannot assist any individual or group with their specific financial needs and are not able to respond to any funding requests received.

However, there are many other organisations set up to provide more personalised advice and support, some of whom are listed below with further details. Or download a PDF with all the information below and we suggest contacting them in the first instance.

General Support About Money

The Money Charity

Workshops & Webinars for groups, resources for individuals and generalised info/guidance.

www.themoneycharity.org.uk

hello@themoneycharity.org.uk

@TheMoneyCharity on X, Instagram or Facebook and @The-Money-Charity on LinkedIn

Citizen's Advice

Advice on many issues including debt and money, benefits, housing, employment and much more.

https://www.citizensadvice.org.uk/

England: 0800 144 8848

Wales: 0800 702 2020

Scotland: 0800 028 1456

Northern Ireland: 0800 915 4604

Relay UK: 18001 + Advice Line Number (9am-5pm weekdays excl. bank holidays)

Livechat

Chat available for Debt weekdays 9am-8pm and 9:30am-1pm Saturdays, or for General weekdays 9am-5pm

Home Visits

Available in some areas, check the website and enter your postcode for your nearest centre.

Moneyhelper

Money advice and support, along with online tools and calculators.

https://www.moneyhelper.org.uk/

England: 0800 138 7777

Wales: 0800 138 0555

Typetalk: 18001 0800 915 4622

Livechat

https://www.moneyhelper.org.uk/en/contact-us weekdays 8am-6pm

UK Government

The place to find government services and information.

https://www.gov.uk/ and specifically their Money and Taxsection: https://www.gov.uk/browse/tax and their cost of living support page: https://www.gov.uk/cost-of-living

The Financial Ombudsman Service

Settles complaints between consumers and businesses providing financial services.

https://www.financialombudsman.org.uk/

complaint.info@financialombudsman.org.uk

0800 023 4567

Money Saving Expert

Lots of practical advice, money saving tips and comparisons, plus a weekly newsletter.

https://www.moneysavingexpert.com/

Vouched For

Lists financial planners and rates them by client feedback.

https://www.vouchedfor.co.uk/

Unbiased

Lists financial planners and rates them by client feedback.

https://www.unbiased.co.uk/

contact@unbiased.co.uk

0800 011 9671 (9:30am-5pm Monday-Friday)

Debt

Money Helper Debt Advice Locator Tool

Money advice and support, along with online tools and calculators.

https://www.moneyhelper.org.uk/

England: 0800 138 7777

Wales: 0800 138 0555

Typetalk: 18001 0800 915 4622

Web Live Chat

https://www.moneyhelper.org.uk/en/contact-us weekdays 8am-6pm

National Debt Line

Debt advice, support with budgeting and guidance about dealing with debt.

https://www.nationaldebtline.org/

0808 808 4000 weekdays 9am-8pm and Saturday 9:30am-1pm

Livechat

https://nationaldebtline.org/gethelp/webchat/

Monday-Friday 9am-8pm and Saturday 9:30am-1pm

Step Change

Debt and money advice, including their free Debt Remedy budget tool.

https://www.stepchange.org/

0800 138 1111 weekdays 8am-8pm and Saturday 9am-2pm

https://www.stepchange.org/setting-expectations.aspx online debt advice service, available 24/7/365

Christians against Poverty

Debt support and money management/budgeting support.

https://capuk.org/

01274 761999

Home Visits

If you live in a postcode covered by a Christians Against Poverty Debt Centre, a Debt Coach may be able to visit you.

Debt Advice Foundation

Specialist debt charity offering free, confidential advice on any aspect of debt.

https://www.debtadvicefoundation.org/

0800 043 4050

weekdays 8am-6pm

Business Debtline

Advice for self-employed people on dealing with debt problems.

https://www.businessdebtline.org/

England, Scotland & Wales: 0800 197 6026

weekdays 9am-8pm

Northern Ireland: 0800 915 4604 weekdays 9am-5pm (in partnership with Advice NI)

Livechat

https://businessdebtline.org/get-help/webchat/

Pay Plan

Debt advice and solutions.

https://www.payplan.com/

0800 316 1833 weekdays 8am-8pm and Saturday 9am-3pm

Benefits and Tax

EntitledTo

Benefits calculator to check which means-tested benefits you may be entitled to.

https://www.entitledto.co.uk/

Tax Aid

Free, confidential advice on tax to those on low incomes.

https://taxaid.org.uk

0345 120 3779

weekdays 9am-5pm

Turn2Us

Free online benefits checker and huge database of grants.

https://www.turn2us.org.uk/

0808 802 2000 weekdays 9am-5pm

Money and Mental Health

Mental Health and Money Advice

Help and support for understanding, managing and improving money and mental health issues.

https://mentalhealthandmoneyadvice.org/

Mind

Supports mental health across England and Wales.

https://www.mind.org.uk/

0300 123 3393 (info line)

0300 102 1234 (support line)

Samaritans

Available 24/7/365 to talk and listen to anyone.

https://www.samaritans.org/

116 123

Pensions

GOV.UK Pension Tracing Service + State Pension Calculator

Specific services to find lost pensions and calculate your likely state pension.

https://www.gov.uk/find-pension-contact-details and https://www.gov.uk/state-pension-age

0800 731 0193

Money Helper / Pension Wise

Money advice and support, along with online tools and calculators.

https://www.moneyhelper.org.uk/en/pensions-and-retirement and specifically, their Pension Wise service: https://www.moneyhelper.org.uk/en/pensions-and-retirement/pension-wise

0800 011 3797 weekdays 9am-5pm

For the self-employed 0345 603 7021 weekdays 9am-5pm

Livechat

https://www.moneyhelper.org.uk/en/contact-us weekdays 9am-5pm

Fraud and Scams

Report Fraud

National reporting centre for fraud and cybercrime.

https://www.reportfraud.police.uk/

0300 123 2040

Citizens Advice

Online scams helper for situation-specific advice.

https://www.citizensadvice.org.uk

Financial Conduct Authority

Provides support on how to avoid investment and pension scams.

https://www.fca.org.uk/scamsmart

Victim Support

Supports victims of crime and traumatic incidents in England and Wales.

https://www.victimsupport.org.uk/

0808 1689 111 available 24/7/365

Livechat

https://www.victimsupport.org.uk/help-and-support/get-help/support-near-you/live-chat/ available 24/7/365

Access to Credit

Finding Finance

Lists simple, fair, small affordable loan providers.

https://www.findingfinance.org.uk/

Find Your Credit Union

Listings for credit unions near you, or those working with particular employers.

https://www.findyourcreditunion.co.uk/

Stop Loan Sharks

Investigates and prosecutes illegal money lenders and support for borrowers. Also provides emotional and practical support that is tailored to needs.

https://www.stoploansharks.co.uk/

0300 555 2222 available 24/7/365

reportaloanshark@stoploansharks.gov.uk

Livechat

https://www.stoploansharks.co.uk/contact-us/ weekdays 9am-5pm

Addiction Support

GamCare

Free information, advice and support for anyone harmed by gambling.

https://www.gamcare.org.uk/

0808 8020 133 available 24/7/365

Livechat

https://www.gamcare.org.uk/getsupport/talk-to-us-now/

Gamble Aware

Free information, advice and support for anyone harmed by gambling.

https://www.begambleaware.org/

0808 8020 133 available 24/7/365

Rehab4Addiction

An advisory and referral service for people who suffer from alcohol, drug and behavioural addiction.

https://www.rehab4addiction.co.uk/

0800 140 4690

Support for Refugees and Asylum Seekers

Refugee Council Banking Guides

A guide for refugees explaining how bank accounts work in the UK, how to apply to open bank accounts and tips for avoiding scams. The guide is available in English, Arabic, Farsi, Kurdish, Pashto and Tigrinya.

https://www.refugeecouncil.org.uk/get-help/

International Rescue Committee

Helps new arrivals to navigate local systems and services like healthcare and education, help them to find employment and gain the skills that will allow them to prosper in their new communities.

https://www.rescue.org/uk/supporting-refugees-uk

Skylight Ventures

Offers interest-free loans to entrepreneurs from refugee backgrounds.

https://www.skylightfund.org/

The Entrepreneurial Refugee Network (TERN)

A nonprofit that supports refugees to start their own business.

https://wearetern.org/

Universal Sponsorship Pathway UK

Offers translated resources for refugees from Afghanistan.

https://www.uspuk.org/information-page-afg

Other Support and Information

Age UK

Provides help and support to older people.

https://www.ageuk.org.uk/

0800 678 1602 Monday-Sunday 8am-7pm

Home Visits

https://www.ageuk.org.uk/services/in-your-area/

Little Village

Support for babies, clothes/nappies plus signposting to other organisations/baby banks. (London-based, but also has an interactive map of baby banks across the UK.)

https://littlevillagehq.org/

Surviving Economic Abuse